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Privacy Policy

Effective Date: April 1, 2026

Renū Wellness (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

 

1. Information We Collect

We may collect the following types of information:

Personal Information
Name
Email address
Phone number
Date of birth
Address
Health & Medical Information
Symptoms and health history
Lab results
Treatment plans
Intake forms submitted through our platform
Payment Information
Billing details (processed securely through third-party providers)

 


2. How We Use Your Information

We use your information to:

Provide medical and wellness services
Personalize your treatment plan
Communicate with you regarding appointments and care
Process payments
Improve our services and user experience

 


3. HIPAA & Medical Privacy

As a healthcare provider, Renū Wellness complies with the Health Insurance Portability and Accountability Act (HIPAA).

Your medical information is:

Kept confidential
Stored securely
Only shared when necessary for your care or as required by law

For more details, please refer to our Notice of Privacy Practices (NPP).

4. How We Protect Your Information

We take reasonable steps to protect your information, including:

Secure, HIPAA-compliant platforms
Encrypted data storage
Restricted access to sensitive information

 


5. Third-Party Services

We may use secure third-party platforms to operate our business, including:

Electronic medical record systems (e.g., Practice Better)
Payment processors
Website hosting services

These providers are required to protect your information.

6. Cookies & Website Data

Our website may collect basic data such as:

IP address
Browser type
Pages visited

This helps us improve website performance and user experience.

7. Your Rights

You have the right to:

Access your personal information
Request corrections
Request deletion (where applicable)
Withdraw consent for communication

To make a request, contact us using the information below.

8. Communication

By submitting your information, you agree to receive:

Appointment confirmations
Follow-up communication
Relevant wellness updates

You may opt out at any time.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

Renū Wellness
Email: info@wellnessbyrenu.com
 

10. Updates to This Policy

We may update this Privacy Policy as needed. Updates will be posted on this page with a revised effective date.

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